When you place an order with Emergent Digital, we only need information that is absolutely necessary to fulfill the purchase. Unless you directly give us permission, we will never share your information with anyone outside of our organisation.Emergent Digital understands the importance of protecting our clients’ personal information. We only collect the information necessary to fulfill your request.
Collection of Data
Emergent Digital privacy policy ensures that any information obtained from our clients via email, phone, Contact Us, or Order Form is treated with strict secrecy. All of our clients may be confident that their information is private and never shared, sold, or otherwise made public.The following information is required from new clients, both essential and optional: name, company name, billing address, email, secondary email, phone numbers, fax numbers, order details, and country of residence. Also, before we can begin working on your order, we require the details outlined in the creative brief.Opinions on complaints, compliments, and product comments are also collected.Your IP address, browser type and version, operating system, and the time and date of your visit are all logged. This information can also be acquired using Google Analytics or a similar service.HOW THE DATA WILL BE USED
Aside from billing information, which is required for the payment process, the information we collect allows us to determine the precise product you require as well as any adjustments.Customers’ email addresses are used to communicate order updates, receive feedback, and ship the finished goods.In addition, we may notify you via email of any modifications to the site, special offers, the debut of a new product/service, or industry-changing developments. With this information, we can improve our advertising campaigns and keep track of our best-selling items.CONFIDENTIALITY OF FINANCIAL TRANSACTIONS
We offer a range of payment ways to ensure that your financial interactions with us are as secure as possible. The payment processor uses Secure Sockets Layer (SSL), marked by “https://,” when users enter billing information. As a result, we guarantee that your billing and payment information will be secure at all times.CONFIDENTIALITY
We recognize the importance of keeping our clients’ information private and will never jeopardize their trust by exposing any of their data.To facilitate a smooth order procedure, we will use your contact information to stay in touch with you. As a result, all of your information, including your name, billing address, e-mail, phone number, fax number, and so on, is stored in a secure location that only approved members can access, so you don’t have to worry about it being stolen or hacked. We vow to never share your information without your consent, as required by law.AMENDMENTS
If more protection is required, Logo Design Matix may change its privacy policy. A public notification will be made well in advance of the day when privacy policies will be amended or revised, and any changes to the security of personally identifiable information will be made evident at that time.CONDITIONS OF INFORMATION DISCLOSURE
Above all, maintaining the confidentiality of sensitive information is our top priority. Before sharing any information, though, we have to make sure that any court order, judicial proceeding, or other legal procedure complies with local legislation.GET IN CONTACT
Please contact us using the form on this page if you have any inquiries or concerns regarding our privacy practices.Conditions & TermsREVISION POLICY
As many revisions as the package you purchased’s revision limit permits can be requested. To guarantee that you obtain the best possible service, we won’t stop working until we’ve satisfied all of your needs.You won’t be charged extra if the design’s fundamental concepts are left intact. You will be able to access the revised version of the design in 48 hours. Any requested tweaks or changes after the logo designs have been approved will be considered a new order and will be charged as such.REVISION POLICY
Emergent Digital will not issue refunds in the event thatYou have selected a special package for yourself; the design’s basic framework has been approved; revisions have been requested in accordance with your requests; the cancellation was made for non-business-related reasons; the company has not been contacted for two weeks; a company policy was broken; the project in question was offered to another company or designer; the creative brief is lacking; a complete redesign is required; the deadline for requesting a refund has passed; the business is closing or rebranding.– Refunds for relationship discord, change of heart, and other non-service-related reasons are never granted.
– A customer purchasing a service bundle will only receive a refund for the specific service they were dissatisfied with; the bundle will not be repaid.
– There are no returns after 15 days from the date of purchase.
– Web hosting, SEO, social media, and domain registration are not refundable.
– Returns are not accepted once a client approves a website’s design and it is submitted to production.
– If necessary, Emergent Digital has the right to reject a proposal or end a contract. The designs will be the exclusive property of Emergent Digital upon the refund. The firm owns the designs.REFUNDS
To receive your refund, follow these steps:– Live Talk. Click this to begin a chat now; send us an email.
– After reviewing your refund request, we’ll get things started.
– You will not own any rights to Emergent Digital designs after obtaining your return; the information will be forwarded to government copyright agencies to guarantee legality.QA POLICY:
Our designers make an effort to meet your needs; – Our designs are meticulously thought out and executed. Assurance of satisfaction: You will be satisfied with unlimited changes.– We strive to go above and beyond your expectations.
– We revise continuously till you’re pleased (the amount of changes may vary depending on your package).GUARANTEED SATISFACTION
We strive to exceed your expectations – We offer unlimited revisions to assure your satisfaction – We don’t stop revising until you’re happy (number of revisions will be according to your package)DELIVERY POLICY:
On the day of purchase confirmation, the entire order will be sent to the designated account along with a confirmation email;-Please allow a minimum of two business days for responses;-For urgent orders, contact customer service.
In the event of a missed order, RECORD MAINTENANCE Emergent Digital maintains finalized designs on file.CUSTOMER SERVICE
We provide round-the-clock customer assistance to handle your inquiries and issues.COMMUNICATION POLICY:
Messages submitted to “Mention your email here” or to phone numbers that are not on our website are not the responsibility of Emergent Digital
– Losses resulting from failure to give contact information are not our responsibility.
– All official domain information belongs to us.
